Summary
Overview
Work History
Education
Skills
Timeline
Abdiaziz Ibrahim

Abdiaziz Ibrahim

Human Resources Administrative Assistant
Kent,WA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Human Resources Administrative Assistant

United Way Of King County
Seattle, WA
04.2022 - Current
  • Coached and guided senior managers to improve employee job satisfaction and achieve higher performance levels.
  • Negotiated with suppliers and delivery workers and ordered materials according to forecasted customer demand.
  • Established foundational processes for business operations.
  • Negotiated terms of business acquisitions to increase business base and solidify market presence.
  • Filed paperwork, sorted and delivered mail and maintained office organization.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Organized new employee orientation schedules for new hires.
  • Coordinated itineraries and scheduled appointments for human resources staff.
  • Answered and redirected incoming phone calls for office.

Customer Service Representative

Delta Air Lines, Inc
SeaTac, WA
02.2022 - Current
  • Provided primary customer support to internal and external customers.
  • Processed customer adjustments to maintain financial accounts.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Answered product and service questions, suggesting other offerings to attract potential customers.
  • Recommended products to customers, thoroughly explaining details.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns

Human Resources Recruiter

UPS
Seattle, WA
10.2021 - 01.2022
  • Developed and initiated projects, managed costs, and monitored performance.
  • Reined in project costs while meeting key milestones.
  • Fostered relationships with vendors to promote positive working relationships.
  • Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency.
  • Drove team success through shared vision and recognition of quality performance.
  • Boosted revenues by coordinating and executing projects and growing inventory diversity.
  • Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
  • Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
  • Drafted and submitted budget proposals to fulfill departmental needs while maintaining awareness of spending constraints.
  • Oversaw and managed on-boarding processes and programs to successfully integrate new, transferred and promoted employees.
  • Helped set up medical, dental and life insurance benefits to facilitate employee on-boarding process.

Senior Consultant

Design Laboratory Inc, Microsoft
Redmond, WA
12.2019 - 02.2020
  • Integrated financial and operation plans with strategic objectives to deliver improved operational and financial results to boost customer satisfaction, profitability and working capital.
  • Oversaw supply chain and supported tech transfer projects, batch release testing, change management and resolution of customer complaints.
  • Balanced demand and supply while aligning volume and mix to achieve production objectives.
  • Facilitated change management strategies and incorporated functional area infrastructure to support demand planning and supply initiatives.
  • Applied supply chain management knowledge to provide sourcing and influence electronic mediated environments.
  • Monitored performance of external vendor supply chains while handling internal logistics.
  • Prioritized projects and project tasks depending upon key milestones and deadline dates.

Human Resource Assistant

Aerotek/ Amazon
Seattle, WA
04.2019 - 10.2019
  • Posted positions through approved recruitment channels.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Managed over 50 employees calls per day.
  • Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Recruited and screened qualified potential employees.
  • Improved productivity initiatives while coordinating itineraries and scheduling appointments.
  • Organized new employee orientation schedules for all new hires.
  • Prepared monthly, weekly and daily logs using Microsoft Office Suite.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.

Transportation Manager

GATEGOURMET INC
SeaTac, WA
04.2016 - 12.2018
  • Directed activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.
  • Prepared and updated employees' daily work schedules and resolved delivery problems.
  • Developed criteria, application instructions, procedural manuals, and contracts for federal and state public transportation programs.
  • Conducted research to address shipping errors and packaging mistakes.
  • Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes for deliveries.
  • Directed activities of staff performing repairs and maintenance to equipment, vehicles and facilities.

Education

Bachelor of Science - Business Administration

Central Washington University, Ellensburg, WA
09.2018

SCRUM MASTER - PS1

ONLINE, New York, NY
08.2020

AWS Certified Solution Architect -

Amazon Online, Online
11.2019

Skills

  • Operational leadership
  • Shareholder accountability
  • Mergers & acquisitions
  • Business alliances
  • Policy development and optimization
  • Corporate leadership
  • Business start up
  • Labor negotiations
  • Payroll coordination
  • Compensation and benefits
  • Succession planning
  • WorkForce Improvements
  • Recruitment
  • Personnel Recruitment
  • Compensation Structuring
  • Benefits and Compensation Management
  • Conflict Resolution
  • Training and Development
  • Recordkeeping
  • Talent management

Timeline

Human Resources Administrative Assistant - United Way Of King County
04.2022 - Current
Customer Service Representative - Delta Air Lines, Inc
02.2022 - Current
Human Resources Recruiter - UPS
10.2021 - 01.2022
Senior Consultant - Design Laboratory Inc, Microsoft
12.2019 - 02.2020
Human Resource Assistant - Aerotek/ Amazon
04.2019 - 10.2019
Transportation Manager - GATEGOURMET INC
04.2016 - 12.2018
Central Washington University - Bachelor of Science, Business Administration
ONLINE - SCRUM MASTER, PS1
Amazon Online - AWS Certified Solution Architect,
Abdiaziz IbrahimHuman Resources Administrative Assistant