Summary
Overview
Work History
Education
Skills
Software
Certification
Timeline
OfficeManager
Neal Aaron Williams

Neal Aaron Williams

Quality Assurance Coordinator & Creative Director
Raleigh,NC,Plano,TX

Summary

A driven and resourceful, well-rounded young professional with 3 years of experience in mental health administration, as well as 4+ years of experience in creative direction and design. Has worked in enrichment, amusement, professional, and religious environments. Skills were developed in the niches of mental health, administration, and media. Highly adaptable, personable, and creative. Successfully manages high-volume workloads in rapidly changing environments. Equally familiar with collaborative and individual tasks. Inclined understanding of serving seasoned and upcoming leaders.

Overview

1
1
Certification
5
5
years of post-secondary education
8
8
years of professional experience

Work History

Quality Assurance Coordinator

Guardian Angel Healthcare
Henderson, NC
06.2019 - Current
  • Evaluated accuracy of any existing documentation, while implementing improvements to increase efficacy and reduce errors.
  • Drafted reports on quality verification and presented findings to CEO, while also recommending corrective actions to qualified professionals of each residential facility.
  • Recorded findings of inspection processes, collaborating with quality team members and department managers to implement procedural remedies.
  • Designed quality assurance inspection measures for documentation, health and safety, behavioral data, company operations, and cultural competence, which produced accurate documentation and thorough service amongst 80% of staff and qualified professionals.

Creative Director

The Birthing Center Church
Henderson, NC
01.2018 - 04.2020
  • Managed campaigns with specific focuses in order to meet organizational needs and creative visions.
  • Anticipated design issues and proved to be proactive in developing effective solutions.
  • Preserved branding standards of assigned accounts.
  • Planned and scheduled operations, rehearsals and performances and arranged church agendas, experiences and events.
  • Developed design deliverables that aligned with organization's brand identity.
  • Obtained approval of concepts by submitting rough drafts to leaders and colleagues.
  • Maintained graphic, web, and stage design knowledge by attending various workshops, courses, professional gatherings, and meetings.
  • Developed designs for print materials, brochures, banners and signs.
  • Developed designs for church products, merchandise, and apparel.
  • Trained volunteer media operators, graphic designers, and creatives to complete various tasks that contributed to weekly experiences and events.
  • Executed design deliverables, strategy, and direction for website, app, and social media pages of organization.
  • Managed 6 social media & web platforms weekly.

Graphic Designer & Brand Strategist (Contract)

Alpha & Omega Clothing
Remote
01.2021 - Current
  • Increased Customer base on average of 15 new orders monthly.
  • Designed website layouts, templates and unique branded looks.
  • Worked with clients to gather and define requirements, establish scopes and managing project milestones.
  • Completed in-depth product design tests with help of different software, models and design systems.
  • Developed display, marketing and packaging materials to support product branding strategies.
  • Put together videos for social media, advertising and informational purposes.
  • Coordinated, created and scheduled content, designs and periodic updates to company website.
  • Created broad range of work using various design techniques.
  • Developed creative design for marketing packages, including print materials, brochures, banners and signs.
  • Applied creative expertise to present marketing concepts.
  • Brainstormed with peers and other members of design team to determine enhancements and product features.
  • Suggested enhancements to product design that would improve user experience.
  • Produced rapid prototypes using Adobe Photoshop, Adobe Illustrator, and more.
  • Led aesthetic vision and creation of new fashion products.
  • Managed campaigns with specific focuses in order to meet customer needs and creative visions.
  • Evaluated and contributed to creative team ideas and translated into actionable project plans.
  • Anticipated design issues and proved to be proactive in developing effective solutions.

Ride Operator/Indoor Sales

Frankie's Fun Park
Raleigh, NC
10.2019 - 03.2020
  • Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
  • Engaged safety devices and monitored attraction during operation to reduce safety risks.
  • Conducted inventory, stocking and merchandising to track supplies and placed 2-7 min orders.
  • Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
  • Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.
  • Assisted guests with transactions for rides and attractions to facilitate fun and exciting experiences.
  • Leveraged POS system to sell tickets, passes, food and retail items.
  • Operated rides and attractions according to written guidelines to reduce injuries.
  • Assisted customers in entering and exiting rides, providing balance support and general directions.
  • Issued tickets to customers and collected payment and fees for desired services.
  • Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.

Lead Counselor

NCSSM Summer Accelerator
Durham, NC
06.2016 - 07.2017

NCSSM Summer Accelerator is a highly ranked STEM summer program serving students from all over the world. Worked there for two consecutive summers (June-July 2016 and June-July 2017). Responsibilities:

  • Developed age-appropriate arts and crafts activities to encourage campers' artistic skills development and creative expression.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Implemented recreational activities to promote campers' physical health and encourage teamwork skills development.
  • Maintained facility, equipment and vehicles to promote safe and secure environment for campers and staff.
  • Supervised pre-planned field trips and followed established safety guidelines to minimize campers' accident and injury risks.
  • Led groups of children safely through variety of camp activities.
  • Worked with children of varying age, interest, skill and developmental levels.
  • Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
  • Transported and escorted program participants to and from activities and on field trips.
  • Provided clear instruction to activity and program participants to deliver fun and safety.
  • Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.

Owner

A.W. Creative Enterprises
, NC
11.2020 - Current
  • Serving clients (including entrepreneurs, small businesses, brands, artists, authors, etc) through services of graphic design, web design, brand design, video editing, content creation, and more.
  • Work has established brand identity for businesses and brands.
  • Through design, clients have seen increased results as it pertains to their business and marketing goals.

Website: www.awcreativeent.com.

Full Portfolio: www.awcreativeent.com/work
Behance Portfolio: https://www.behance.net/aaronwilliams16

Education

Bachelor of Science - Psychology

University of North Carolina At Greensboro
Greensboro, NC
08.2016 - 12.2021

Skills

Strategic planning/scheduling 

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Software

Microsoft Office (Word, Excel, PP)

Adobe Creative Suite (Ai, Ps, Pr, Id)

Basic Adobe XD Knowledge

Google Applications (Mail, Calendar, Meet, etc)

Zoom

Apple & Windows familiarity

Various Administrative Software

Social Media Mastery (Facebook, Instagram, Twitter, TikTok, etc)

Certification

CPR Certified (Renewal Scheduled)

Timeline

Graphic Designer & Brand Strategist (Contract)

Alpha & Omega Clothing
01.2021 - Current

Owner

A.W. Creative Enterprises
11.2020 - Current

Ride Operator/Indoor Sales

Frankie's Fun Park
10.2019 - 03.2020

Quality Assurance Coordinator

Guardian Angel Healthcare
06.2019 - Current

CPR Certified (Renewal Scheduled)

10-2018

Creative Director

The Birthing Center Church
01.2018 - 04.2020

Bachelor of Science - Psychology

University of North Carolina At Greensboro
08.2016 - 12.2021

Lead Counselor

NCSSM Summer Accelerator
06.2016 - 07.2017
Neal Aaron WilliamsQuality Assurance Coordinator & Creative Director