Strategic Operations Officer offering 7+ years of resource management and budget development to bring value team. Advanced knowledge of supply chain operations and procedure optimization.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Operations Officer
Development Consortium
10.2019 - Current
Manage correspondence with accountant, fiscal sponsor, contractors, and our staff
to ensure the smooth running of the organization
Manage payroll of FH staff and overall charity bookkeeping with fiscal sponsor
Manage expenditures for budget reports and to meet grant requirements
Oversee completion of charity registration processes
Co-ordinate among the various stakeholders like M&E, Finance, Program, and others for
delivery of services
Set up budget and expense tracking systems, e.g., Spreadsheet
Oversee advance request procedure and verify reimbursement requests
Keep learning
about new operations procedures
Coordinating and hosting staff events and meetings, including internal presentations,
staff socials, and other events
Contributing to day-to-day tasks, like fostering relationships with staff, checking in with
new staff, learning about and addressing workplace issues, evaluating gaps in benefits,
and providing suggestions for improvement
Contributing to the People & Culture agenda — brainstorming about potential culture
initiatives and helping with their execution, conducting research about various P&C
2
practices at other organizations, and helping with the implementation of new initiatives
Supporting the onboarding and offboarding processes for new and departing staff,
respectively
Support the creation of job descriptions, and coordinate team members on the creation
of job descriptions
Hiring administration and data entry of incoming candidates which
include coordinating relevant team members to vet applicants
Support the development
of application forms for hiring (in google forms): set up a template, add in questions,
coordinate others to feed in or give feedback, test the final version, link it into the job
description
Vendor procurement: Routine procurement of small items
Office management
Management of vendors (Lab, Premix, Microfeeder)
Overseeing logistical aspects of
procurement and troubleshooting problems that arise in procurement
Internal
coordination with team members: a) keeping team members updated on the status of
procurement; b) coordinating with team members to receive the important information
relating to procurement
Updating the vendor procurement protocol when needed
Support in maintaining inventory of equipments, premixes etc
Assisting in the Employee Orientation and Induction activities, across the board by
executing and collaborating with multiple speakers and leading it as per the need
Participates and support employee relationship and satisfaction surveys
Supporting in interview, track data around exit and alumni list and support any other
activities related to the same
Front lead in all Employee Engagement activities from planning to execution as well as
seeking feedback
Ensuring a high level of morale across the organization by working with CEO on
developing supportive internal communications systems
Sourcing & procurement of various supplies like stationery, furniture, computers, laptops
etc
Orients new employees by providing orientation information packets, reviewing company
policies, gathering withholding and other payroll information, explaining, and obtaining
signatures for benefit programs
Maintain and control the overall budgetary record and
inventory for office administration function.
Admin Coordinator
Child Fund International
11.2016 - 09.2019
Responsible for all administrative aspects of the organization, government liaising,
managing day-to-day responsibilities, and ensuring smooth running of business
operations
Developing and implementing new administrative systems within overall
corporate policy or budgetary limits and with direct accountability for results
Co-ordinate with various internal and external audit agencies for carrying out the
statutory and performance audits
Excellent in Procurement, Negotiation, and Employee Grievance Handlingskills
Managing administrative staff, and lead long term organizational planning
Managing the entire infrastructure, cafeteria, Server room
Act as single point of contact for liaison with government bodies like local
corporations, EPF office and other government authorities
Manage / supervise all construction, renovation, and interim decoration work
Implement structured infrastructure & facilities management services like office
contracts services (existing & new), office security & insurances, AMCs management,
fire safety, assets management and ensure overall office compliance under a
centralized control system leading to cost saving and effectiveness
Following “4-eyed principle” in Procurement
Liaison and negotiate with vendors with an objective to seek best possible
deals keeping in mind the budget allocated without compromising on the
service levels or the company's overall objectives
Negotiating with external suppliers to secure the best service deals
Supervision of Travel arrangements, settlement of T.A
Claims, and travel agentbills
Grant of travel and equipment advances, sanction of expenditure, and settlement of
bills for above items of work
Assist in executing the decisions taken in the meetings
Ensure Front office area is presentable at all time (reception area/EPABX)
Manage Domestic, as well as International Travel arrangement for the office staff
3
Present monthly travel calendar to the supervisor
Provide logistic support to local events\workshops\meetings organized by Child Fund
Supervise Office Attendant and Driver to ensure office and vehicle upkeep
Manage Petty Cash and ensure timely liquidation of expense statements and
replenishment of petty cash with Bangalore office
Provide any other support requested by staff with approval from the line
manager
Developing employee engagement programs like Initiated and administered a
welcome-mail policy to all new joiners, Initiated regular Birthday mailers &
celebration policy
Documents human resources actions by completing forms, reports, logs, and
records.
Executive –Program
Ipas Development Foundation
02.2015 - 11.2016
Quickly learn about new in-house database systems
Maintain contact with office staff and vendor
Resolve administrative problems by preparing reports and analyzing data
Maintain and update inventory records
To ensure inventory accuracy in terms of system vs
Physical stock
To develop effective system for cycle count, find out & fix the reasons for stock
differences
Control of material issues and receipts and reconciliation of stocks with
subcontractors
Ensure proper and on time documentation in stores related to movement of all
goods and keep all the documentation up-to-date
Control of non-moving and slow-moving inventory
Taking effective steps for
disposable of slow moving / non-moving item
Reconcile inventory discrepancies
Report any stock issues to management and place product orders asnecessary
Prepare a list of depleted products and a survey of unusable products
Maintain supply and inventory of office relates merchandise
Handle large amounts of paperwork and data
Manage front desk area
Type documents and correspondence
Surface transportation and record keeping
Administrative & logistical support to Executive Director
Education
Post Graduate Program - Management
International School of Management
Patna
07.2010 - 05.2012
BHMCT - Hotel Management
Guru Gobind Sing Indraprastha University
New Delhi
08.2005 - 05.2009
Skills
Empathetic, friendly, and positive disposition Correspondence controllingundefined
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