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Summary
Work History
Overview
Accomplishments
Education
Certification
Hunter/Jumper
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Anne WILLIAMS

Equine Business
Kansas City
Anne WILLIAMS
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Summary

  • Innovative and goal-oriented Management professional committed to Equine Sales and Account Management. Dedicated team player skilled at mediation and conflict resolution. Drives company growth through meeting quarterly and yearly financial goals.
  • Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
  • Serviced-focused Equine Products Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
  • Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Work History

PATH, International
Denver, CO

Instructor Therapist Student
01.2018 - Current

Job overview

  • Supported student physical, mental, and social development using classroom games and activities.
  • Planned and implemented integrated lessons to meet national standards.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
  • Fostered student curiosity and interest through creative hands-on activities.
  • Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
  • Boosted cultural awareness by incorporating children's literature from world cultures.
  • Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
  • Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
  • Created lessons and online testing materials to facilitate remote learning.
  • Advised and counseled students to help them develop skills and knowledge required to succeed.
  • Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
  • Helped students explore concepts with engaging, learning-focused activities.
  • Participated in department meetings to provide input to colleagues about student achievement and improvement.
  • Created and developed lesson plans to meet students' academic needs.
  • Registered student progress and attendance on database to enable tracking history and maintain accurate records.

Hacienda Del-S-Par Arabians Equine Center
Stilwell, KS

Equine Manager
Aug.2017 - Current (7 years & 9 months)

Job overview

  • Accomplished multiple equine tasks within established timeframes.
  • Developed and maintained relationships with boarders and suppliers through account development and relationship building.
  • Onboarded new employees with training and new hire documentation and leading by example.
  • Maintained professional, organized, and safe barn environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Launched quality assurance practices for each phase of development
  • Controlled costs to keep business operating within budget and increase profits.
  • Improved marketing to attract new customers and promote business.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Planned and budgeted accurately to provide business with resources needed to operate smoothly.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Developed and implemented business strategies to achieve business goals and stay competitive.

Equine Endeavors LLC
Kansas City, MO

Account Manager
02.2017 - Current

Job overview

  • Contacted regular and prospective customers to explain product features and solicit orders.
  • Oversaw sales forecasting, goal setting and performance reporting for all accounts.
  • Organized joint sales calls with current customers and outside vendors.
  • Trained peers and management team on internal system supports and implementation plans.
  • Contacted fifty equine customers to discuss new products and services.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
  • Directed sales support staff in administrative tasks to help sales reps close deals.

Midway University
Midway, KY

Equine Business Management MBA
08.2016 - 05.2020

Job overview

  • Energetic student leader with 4.0 average in Equine MBA Business program.
  • Promoted a wide variety of equine products and consistently found new market opportunities.
  • Created successful business plans including products, facilities, equine management and riding facilities. All poised to make positive cash flow.
  • Created mutually beneficial customer partnerships as intern with top equine sales professionals
  • A diplomatic communicator offered a teaching job with Midway University Equine Program.
  • Successful in account management, training and development, methods and procedures, business planning, revenue reporting, fostering and growth of client relationships, constructive problem solving and team leadership.
  • Emphasis on equine welfare, law, equine science, facility management and equine product and marketing management.

Sprint Corporation
Leawood, KS

National Sales Manager, Account Manager
09.1990 - 07.2016

Job overview

  • Developed and maintained relationships with customers and suppliers through account development.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Onboarded new employees with training and new hire documentation.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Accomplished multiple tasks within established timeframes.
  • Controlled costs to keep business operating within budget and increase profits.
  • Improved marketing to attract new customers and promote business.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Sustaine Lane Media
San Francisco, CA

Advertising Account Executive
07.2007 - 05.2016

Job overview

  • Used consultative sales techniques to pinpoint customers' advertising needs and close on short-term and long-term sales contracts.
  • Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
  • Developed strong relationships with advertisers and negotiated pricing following established procedures.
  • Created and presented media and advertising packages to prospective customers.
  • Developed innovative and creative sales pitches to expand prospect understanding of company.
  • Sold non-traditional advertising in niche publications, commercial publications, digital platforms, and direct mail formats.
  • Led redesign of corporate website, inventing new sources of digital advertising.
  • Managed Google Ad Words.
  • Directed creative aspects of advertising campaigns.
  • Built strong client relationships and provided high value-adding services, resulting in increased company market share.
  • Serviced and managed over $700,00 in accounts for brand advertisers and ad agencies.
  • Conducted market research to attract clients in new territories.
  • President's club managing over $1.1M in revenue.

Overview

33
years of professional experience
5
years of post-secondary education

Accomplishments

Accomplishments
  • Documented and resolved product issues which led to customer satisfaction.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of ten in the development of equine product marketing planning.
  • Resolved product issues through consumer testing.
  • Business Development: - Developed strong relationships with key referral sources which resulted in 12% increase in referrals over one-year period.Initiated two key partnerships which resulted in 100% revenue growth.
  • Product Marketing - Offered comparable product substitutions and alternative locations to clients when desired merchandise was out-of-stock.
  • MS Excel - Prepared and formatted financial project reports, budget spreadsheets and expense reports for monthly review.
  • Supervised team of twelve sales staff members.

Education

University of Kansas
Lawrence, KS

Bachelor of Arts from Journalism, Broadcast
09.1983 - 05.1986

University Overview

Midway University
Midway, KY

MBA from Equine Studies, Equine Business Management
09.2016 - 05.2019

University Overview

Certification

  • CPM - Certified Professional Manager

Hunter/Jumper

Hunter/Jumper
  • Competitive level Hunter/Jumper.
  • Train at nationally recognized Hunter/Jumper barn, White Fox Manor.
  • Compete in Florida shows.
  • Basic Horse Handling Skills.
  • Proper Grooming Techniques.
  • Recognizing Health Issues.
  • Administering Basic Health Treatments.
  • Recognizing Behavioral Signals.
  • Conformation and Anatomy.
  • Training Techniques.
  • Equine Nutrition.

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Skills

  • New Account Creation
  • Selling Advertising
  • Issue Resolution
  • Expense Control
  • Business Negotiation
  • Staff Management
  • Event Planning
  • Sales Solutions
  • Trade Requirements
  • Prospecting and Cold Calling
  • Business Development
  • Product and Service Sales
  • Account Verification
  • Cost Reviewing
  • Account Management
  • Revenue Retention
  • Strategic Planning
  • Accounts Payable and Accounts Receivable
  • Cross-Functional Collaboration
  • Sales Forecasting
  • Managing Advertising Packages
Anne WILLIAMSEquine Business
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